Rapport

Rapport is established by matching & mirroring The major elements of rapport: • Mirroring • Matching Physiology (55%) Posture, Gesture, Facial expression & blinking • Breathing Tonality (38%) Voice, Tone (pitch), Tempo (speed), Timbre (quality), Volume (loudness) Words (7%) Predicates, Key words, Common experiences & associations, Content chunks

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Eye Pattern Chart

As You Look at the Person Vc = Visual Constructed Vr = Visual Remembered Ac = Auditory Constructed Ar = Auditory Remembered K = Kinesthetic (Feelings) Ad = Auditory Digital (Self-talk)

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Visual Predicates

Memorize by seeing pictures and are less distracted by noise. Often have trouble remembering and are bored by long verbal instructions because their mind may wander. They are interested by how the program looks. see look view appear show dawn reveal envision illuminate imagine clear foggy focused hazy crystal picture

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Auditory Predicates

Typically are easily distracted by noise. They can repeat things back to you easily & learn by listening. They like music and like to talk on the phone. Tone of voice and the words used can be important. hear listen sound(s) make music harmonize tune in/out be all ears rings a bell silence be heard […]

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Kinesthetic Predicates

Often they talk slowly and breathy. They respond to physical rewards & touching. They memorize by doing or walking through something. They will be interested in a program that feels right or gives them a gut feeling. feel touch grasp get hold of slip through catch on tap into make contact throw out turn around […]

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Auditory Digital Predicates

They spend a fair amount of time talking to themselves. They memorize by steps, procedures, sequences. They will want to know the program makes sense. They can also sometimes exhibit characteristics of other rep systems. sense experience understand think learn process decide motivate consider change perceive insensitive distinct conceive know

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Strategies

Strategies are the particular sequence of internal and external representation of experience that lead to a specific outcome. We arbitrarily divide the experience into strategies in terms of outcome. Building blocks of strategies are: modalities, submodalities, trigger. Operations: • Elicit • Utilize (feed-back information to the person in the order and sequence that it was […]

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T.O.T.E. Model of Strategies

The first Test is a cue or trigger that begins the strategy. It establishes the criteria “fed forward” and used as a standard for the second test. The Operation accesses data by remembering, creating, or gathering the information required by the strategy from the internal or external world. The second Test is a comparison of […]

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Well-Formedness Conditions for Strategies

Structural Well-formedness Conditions • Has a well-defined representation of outcome. • Uses all three(3) of the Major representational systems. • At least three points in every loop. • Every loop includes an exit point. • Goes external after “N” steps or “X” time. • Uses least number of steps to get the outcome. • Logical […]

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Strategy Elicitation, Overview

Put self in a state of uptime and excellence. Establish rapport. Set the frame. Identify a specific decision and when and where made. Put the person back into the experience. Make sure that they are in a fully associated, intense, and congruent state. Anchor the state. Speak in the present tense. Use all accessing cues; […]

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